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LEAD OUTBOUND SUPERVISOR

ROI Call Center Solutions is looking for a motivated individual to grow an innovative and success focused BPO company!
ROI Call Center Solutions is a fast growing Company, which provides custom solutions for clients across the world. We have multiple locations across the world, which specialize in driving success for our clients.
If you're looking for opportunities to grow with a fast growing company, and love a team environment, this is the job for you.
General Summary
The Lead Outbound Supervisor position is a leadership role that will assist with the planning, launch and success of our client's outbound campaigns. This position takes on both existing and new accounts, creates the implementation plan, and executes the game plan for customer success. The individual also will monitor and assist with call center performance, quality assurance, customer service and the resolution of issues. This role is responsible for solving problems before they exist and delivering magical experiences to clients and customers alike. ROI needs a Jack or Jill of all trades with a devotion to making people happy!
If you can:
Listen to the client's needs, come up with a plan, and execute successful outbound campaigns
Come up with new ideas and solutions to grow the business
Build a team and culture that loves success
Teach members of your team to become the best they can be
Motivate team members to deliver innovative ideas to improve everything around them
Be self-sufficient but know when it's time to ask for help
See challenges, and come up with plans to solve them
Be part of an amazing team which cares about our customers success
Contact: Sarah Clawson
Email: sarahc@365roi.com
Please send your resume in Word format to sarahc@365roi.com to be contacted for an interview.

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