Customer Service Representative

Interact with customers to answer product and service questions, resolve complaints, and take or edit orders. Job duties include:
-Answers customer calls and emails pertaining to product and service questions.
-Resolves customer complaints or questions by determining the cause of the problem, finding the best solution, quickly correcting the problem, and following up with the customer.
-Creates new customer accounts.
-Takes orders or makes changes to existing orders.
-Maintains records of new customer accounts and order returns.
-Accomplishes special assignments given by management as needed.
-Bilingual English and Spanish
-Problem Solving
-Ability to communicate clearly and concisely through email
-Phone skills
-Resolving conflict
-Customer focus
Contact: Jordan Peterson
Email: Jordan@sollenaturals.com
Email your resume and contact information to jordan@sollenaturals.com and we will contact you.

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