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Junior Project Manager: Entry Level

ROI Solutions is looking for a highly motivated individual to join our Client Services team. This
position is intended as an entry-level role for someone with a strong interest in and passion
for the customer experience. A Junior Project Manager's primary responsibilities will include
assisting in the front-line client implementation and sales support for ROI Solutions marketing
campaigns, managing certain segments of the company's day-to-day operations, and assisting
with other customer support functions such as implementation & training. This person would
also be responsible for a variety of one-off projects including the implementation of internal
processes, new products, and customer integrations.
The ideal candidate is friendly, capable of comfortably working in a small group environment, and
willing to put in whatever effort is required to get the job done. An aptitude with customer service
and customer experience is a plus. This position will be based out of ROI Solutions' Pleasant
Grove, UT office. The company is currently undergoing significant growth and this position is
intended to offer growth opportunities for a motivated and talented individual.
In collaboration with supervisor and/or co-workers, the Junior Project Manager supports the client
management, marketing strategies, and programs consistent with overall business objectives.
- Develop and apply knowledge of assigned clients to support our business initiatives.
- Support team to execute & create client implementation strategies, achieve stated
revenue/profitability, and achieve market share objectives.
- Partner with internal and external resources and functions to help drive the successful
implementation of client accounts.
- Support business management tasks for team: develop regular reports and analyses,
prepare presentations, maintain competitive information, etc.
- Organize and prepare for regular business meetings.
- Under supervision, develop new implementation and communication processes for the
business segment.
- Develop relationships with internal partners to support on-going development.
- Develop relationships with customers in order to effectively validate, deliver and evaluate
implementation strategies and programs.
Qualifications:
- High School Degree or higher
- Ability to work well within a small team &/or independently
- Excellent communication skills (both written and verbal)
- Strong analytic and troubleshooting skills
- Passion for Client Services
- Demonstrated Ability to Organize and Execute
Ideal Candidate:
- Live in or near Pleasant Grove, UT
- Desire to create new processes
- Highly competent in Customer Service
- Desire to cross train in Management for New Opportunities
Contact: Han Butler
Phone: 801-785-1091
Email: han@365roi.com
Please send your resume han@365roi.com to be considered for an interview.

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